amNewYork Metro, in conjunction with the MTA, present “Ask the MTA,” a column where MTA officials answer your questions about transit service in New York City. If you have a question for the MTA about subways, buses, commuter rails and more, email askthemta@amny.com.
Q: When is Tracks Raw Bar & Grill expected to open at Grand Central Madison? — Shannon F., Merrick
A: MTA customers know and love Tracks from its many years at Penn Station, and we are thrilled to open a new outpost at Grand Central Madison just in time for the summer. Opening day is set for some time in June.
– David Florio, Chief Real Estate Transactions and Operations Officer
Q: In honor of Women’s History Month, can the MTA identify the longest-tenured female employee still working at the agency? Would love to know who she is and what she does. — Celeste M., Bayside
A: MTA’s longest-tenured female employee is Sophie Henderson, who has an impressive 58 years of service. She was first hired as a stenographer in 1967 – a year before the MTA as we know it today was officially formed – and has since worked her way up to serve as the Director of Shop Operations and Safety at New York City Transit.
Sophie oversees all things related to the operation of overhaul shops and the facilities where subway cars are repaired and maintained. She manages important functions like safety training and auditing, employee availability, and accident prevention.
Thank you, Sophie, for your many years of service!
– Mersida Ibric, MTA Chief People Officer
Q: Will there be Nostalgia rides to Yankee Stadium for the team’s home opener on March 27? — Patrick N., Washington Heights
A: The Nostalgia rides are a beloved way for all New Yorkers to kick off the baseball season. Full details are forthcoming in the next few weeks.
– Concetta Bencivenga, Director, New York Transit Museum
Q: What are the deepest and highest points in the subway system? – Diana R., Gowanus
A: At 180 feet below ground, the 191 Street stop along the 1 line in Washington Heights is considered the deepest point in the subway system. The highest point is actually in your neighborhood, Gowanus; the Smith-9 Streets station is 88 feet above street level.
– Demetrius Crichlow, President, New York City Transit
